• medical appointments south yarra - medical centre toorak - prahran gp - one point medical

Appointments

Appointments are available here on the Independent Doctors page via each available practitioner.

Alternatively, please phone our friendly reception staff on (03) 9533 2800.

Please review the information within the appointment page
before making your booking.

30 Minute Appointments Required For All Mental Health Care Plans

Please be aware that the ‘Standard appointment’ option during online bookings does not apply to mental health care plans. Instead, a 30-minute appointment is required, so please select ”Mental Health Care Plan’‘ when booking online or call our friendly reception staff to make your appointment on (03) 9533 2800.

Please Note: We Are Not Conducting COVID-19 Vaccinations At One Point Medical

If you are experiencing ANY of the following symptoms: cough, sore throat, runny nose, sneezing, fever, shortness of breath please book a TeleHealth appointment and if possible, complete a Covid-19 test.

If your doctor is unavailable for TeleHealth please contact reception for alternative arrangements and notify us of your symptoms.

We currently ask that all patients attending the clinic wait in their car and call 9533 2800 to notify of arrival. We do this to protect both patients and staff and appreciate your understanding and cooperation.

One Point Medical is NOT a Covid-19 vaccine provider but the nearest Covid-19 Vaccination Clinic can be searched here.

Now included in the government immunisation program, the Shingrix vaccination offers a layer of protection against shingles, as currently there is no cure.

Shingrix recommended as a two-dose (2 – 6 months apart) primary course for the following eligible groups:

  • Adults aged 65 and over
  • Immunocompromised adults 18 years and over
  • Aboriginal and Torres Strait Islander adults aged 50 years and over

Patients who have previously received Zostavax free under NIP cannot receive free Shingrix until at least 5 years after the Zostavax dose.

Patients who have previously received Zostavax privately are eligible to receive Shingrix free under NIP. An interval of at least 12 months is recommended between paid Zostavax and free Shingrix.

Unfortunately, the initial supply of Shingrix is very limited. More vaccines will be available in the coming months.

Immunocompromised patients would be prioritized for Shingrix injections.

Please call One Point Medical to speak with the practice nurse if you have any queries or view the website for more information regarding the shingles vaccine.

Consultation fee update – Effective 1st of July 2025

Note our consultation fees will increase up to 5% from the 1st of July 2025.

This adjustment is necessary due to rising operational costs across key areas such as:

  • Staff wages and superannuation
  • Medical supplies and equipment
  • Electricity, rent, and other operating expenses

The Medicare rebate will also increase from the 1st of July 2025, which will help reduce the out-of-pocket cost for many services.

We sincerely appreciate your understanding and ongoing support. This decision has been made by clinic management. Thank you for treating our team with kindness and respect.

Your first visit

Patients visiting our clinic for the first time will need to book a “long” consultation even if they have seen the doctor previously at a different clinic. A ‘Patient Details’ form can be downloaded here from our website to complete and bring with you, or you can arrive at the surgery 5 minutes early to fill it out before your consultation. Please bring any other relevant documents, X-rays or information regarding prescriptions as well.
If you are visiting One Point Medical for the first time regarding a mental health evaluation you will need to ring reception for information. Please do not book online.

Terms and Conditions for Account Payments

Payment Methods

Payments can be made through the following methods:

  • Credit/Debit Card
  • Bank Transfer

Payment Schedule

  • Payments are due on the day of your consultation
  • Telehealth: a deposit of $115.00 is required prior to your telephone appointment
  • Late payments may incur additional fees of $5.00 for any outstanding account not paid within 24 hours of the consult day

Invoice and Billing

  • Invoices will be issued weekly and sent to the registered email address
  • All invoices must be paid within 24 hours of receipt

Late Payments

  • A late fee of $5.00 will be applied to any overdue payments on a weekly basis until payment has been made
  • Scripts and referrals must be paid upfront unless a prior arrangement has been made with your doctor
  • Continued non-payment may result in possible debt collection action

Changes to Terms

  • We reserve the right to modify these terms at any time. Any changes will be communicated at least 30 days in advance

Contact Information
For any questions or concerns regarding payments, please contact us at managerAn at symbolonepointmedical.com.au

Practice Fees – Active as of 1st November 2024:

Item Item No. New Fees Out Of Pocket Rebate Saturday Fees Details
Short Consultation 3 $ 63 $ 41.05 $ 18.95 $ 68 (< 5 minutes)
Standard Consultation 23 $ 125 $ 73.60 $ 41.40 $ 130 (6-19 minutes)
Long Consultation 36 $ 230 $ 129.90 $ 80.10 $ 235 (20-40 minutes)
Prolonged Consultation 44 $ 335 $ 187.00 $ 118.00 $ 340 (40-60 minutes)
Review of Mental Health Plan 2712 $ 230 $ 131.05 $ 78.95 $ 235
General Mental Health Cons 2713 $ 230 $ 131.05 $ 78.95 $ 235 (20 minutes)
Mental Health Cons and Plan 2715 $ 245 $ 124.80 $ 100.20 $ 250 (Consultation and Plan > 20-40 minutes)
Mental Health Plan (Long) 2717 $ 345 $ 167.35 $ 147.65 $ 350 (Consultation and Plan > 40 minutes)
Loffty Mental Health Assessment $ 59 inc GST (Online Mental Health Assessment)

* Please note that there is a reduced rate for children under 10 years of age.

One Point Medical has once again achieved AGPAL accreditation.

General practice accreditation is a voluntary process, and as such, not all practices undergo this regular independent on-site assessment.

To learn more about accreditation, please visit www.agpal.com.au/general-practice-accreditation

medical centre south yarra - doctors toorak - gp prahran - one point medical - agpal accredited

Transferring your Records

If you wish to transfer you patient records to One Point Medical from another clinic you may download a Records Request form from our website and bring it with you, or arrive early at the surgery and we will supply one for you.

Appointments

When you book please advise the receptionist whether you think you will need a short, standard or long consultation to help us keep on schedule.

  • If your doctor is behind schedule we will phone or SMS to let you know.
  • If you are going to be late please phone or email to let us know. We may need to reschedule your appointment depending on circumstances.
  • If you need to cancel or reschedule a consultation please let us know as soon as possible. Appointments cancelled with less than 4 hours notice will incur a fee.

On Arrival

We have two entrances. If using the main entrance please let a receptionist know that you have arrived. If using the disabled access entrance please ring the doorbell located next to the inside door and the nurse or receptionist will assist you.

Accounts

All accounts are payable directly after your consultation. The receptionist will process your Medicare and VAC claims. We accept Visa, MasterCard, Debit cards and cash.

Home Visits

We have chosen ‘National Home Doctor Service’ for your after hours medical care. They are open from 4pm weekdays, 10am Saturday, all day Sunday and public holidays. Phone 137 425 or please visit the homedoctor.com.au website.

Resources

Clinic Document Resources

Link Resources

AGPAL Quality Practice Logo with words Accredited General Practice
Category A rating

One Point Medical has once again received a category A rating on accreditation, demonstrating its commitment to quality and safety within the practice.

More information can be found here.