Please review the information on this page before making your booking.
You can also call us directly on (03) 9533 2800
Your first visit
Patients visiting our clinic for the first time will need to book a “long” consultation even if they have seen the doctor previously at a different clinic. A ‘Patient Details’ form can be downloaded here from our website to complete and bring with you, or you can arrive at the surgery 5 minutes early to fill it out before your consultation. Please bring any other relevant documents, X-rays or information regarding prescriptions as well.
If you are visiting One Point Medical for the first time regarding a mental health evaluation you will need to ring reception for information. Please do not book online.
Transferring your Records
If you wish to transfer you patient records to One Point Medical from another clinic you may download a Records Request form from our website and bring it with you, or arrive early at the surgery and we will supply one for you.
Appointments
When you book please advise the receptionist whether you think you will need a short, standard or long consultation to help us keep on schedule.
- If your doctor is behind schedule we will phone or SMS to let you know.
- If you are going to be late please phone or email to let us know. We may need to reschedule your appointment depending on circumstances.
- If you need to cancel or reschedule a consultation please let us know as soon as possible. Appointments cancelled with less than 4 hours notice will incur a fee.
On Arrival
We have two entrances. If using the main entrance please let a receptionist know that you have arrived. If using the disabled access entrance please ring the doorbell located next to the inside door and the nurse or receptionist will assist you.
Accounts
All accounts are payable directly after your consultation. The receptionist will process your Medicare and VAC claims. We accept Visa, MasterCard, Debit cards and cash.
Home Visits
We have chosen ‘National Home Doctor Service’ for your after hours medical care. They are open from 4pm weekdays, 10am Saturday, all day Sunday and public holidays. Phone 137 425 or please visit the homedoctor.com.au website.
Resources
Clinic Document Resources
Link Resources
Practice Fees:
| Item | Item No. | Price* | Details |
|---|---|---|---|
| Standard Consultation | 23 | $ 91 | (6-19 mins) |
| Short Consultation | 3 | $ 49 | (less than 6 mins) |
| Long Consultation | 36 | $ 161 | (20-40 mins) |
| Prolonged Consultation | 44 | $ 247 | (40-60 mins) |
| General Mental Health Cons | 2713 | $ 180 | |
| Mental Health Cons and Plan | 2715 | $ 180 | (Consultation and Plan > 20-40 minutes) |
| Mental Health Plan (Long | 2717 | $ 268 | (Consultation and plan > 40 minutes) |
| Review of Mental Health Plan | 2712 | $ 180 | |
| Mindscreen | $ 66 inc GST | (Online Mental Health Assessment) |
* Please note that there is a reduced rate for children under 10 years of age.
Category A rating
One Point Medical has received a category A rating on accreditation, demonstrating its commitment to quality and safety within the practice.